Privacy Policy

Who We Are

All-Seal Cleaning Services is a professional cleaning company based in Southampton, Hampshire. Our website address is allseal.co.uk. We are the data controller for the personal information collected through this website.

If you have any questions about this policy, please contact us at info@all-seal.co.uk or call 0800 6899 127.

What Information We Collect

We collect personal information when you:

• Fill in our contact or quote request form (name, email, phone number, address, and message)
• Call or email us directly
• Browse our website (via cookies and analytics — see below)

How We Use Your Information

We use your information to:

• Respond to your enquiry or quote request
• Arrange and carry out cleaning services
• Send service-related communications (appointment confirmations, follow-ups)
• Improve our website and services

We will not send you marketing emails without your explicit consent, and we will never sell your personal information to third parties.

Legal Basis for Processing

We process your personal data on the basis of your consent (when you submit a form) and our legitimate interest in responding to enquiries and delivering services you have requested. For existing customers, we may also process data under the performance of a contract.

Cookies & Analytics

Our website uses cookies to help us understand how visitors use the site. We use Google Analytics, which collects anonymised usage data. No personally identifiable information is sent to Google Analytics. You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.

How Long We Keep Your Data

We retain customer records for up to 6 years for accounting and legal compliance purposes. Enquiry data from non-customers is deleted within 12 months if no service was provided.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where no legal obligation requires retention)
• Object to or restrict processing of your data
• Lodge a complaint with the ICO at ico.org.uk

To exercise any of these rights, please email info@all-seal.co.uk.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and recommend you review their policies separately.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our website after changes constitutes acceptance of the updated policy.